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Understanding Support Coordination: A Guide for Participants
March 10, 20265 min readICCE Team
Support coordination helps participants connect with services and use their plans effectively. Here is what you need to know.
Support coordination is designed to help participants implement their NDIS plans, resolve service gaps, and build capacity over time. It is not the same as plan management or support work.
Good coordination includes regular check-ins, clear action plans, and advocacy when services are not meeting needs. Providers must document outcomes and stay within scope.
ICCE helps coordination businesses maintain compliant operations while delivering high-quality participant experiences.
